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Membership Policy


Effective Date: 26.03.2025
Last Updated: 26.03.2025

Membership Plans & Benefits

  • Membership Options: We offer two membership plans:
    • Monthly Membership
    • Yearly Membership (discounted compared to monthly pricing)
  • Membership Benefits: Members receive the following benefits:
    • Ability to list shipping containers for sale on the marketplace
    • Lower transaction fees on completed sales
  • Free Trial: New users receive a 2-month free trial upon signing up for a membership.

Payment & Renewal Policies

  • Accepted Payment Methods:
    • Credit card (processed via a third-party payment provider)
    • Bank transfer (processed directly by Trade Containers OÜ)
  • Auto-Renewal:
    • Memberships are automatically renewed unless canceled before the renewal date.
  • Failed Payments:
    • If a payment fails, a grace period will be provided before the membership is downgraded or suspended.

Cancellations & Refunds

  • Cancellation Policy:
    • Members can cancel their membership at any time.
    • The current plan remains active until the end of the billing period.
  • Refund Policy:
    • Monthly Memberships: Non-refundable.
    • Yearly Memberships: Refunds are only available for the unused months if no transactions occurred in the last month.

Membership Violations & Termination

  • Grounds for Membership Termination:
    • Fraudulent container listings
    • Multiple complaints about misrepresentation
    • Attempting to conduct off-platform deals
    • Violating marketplace rules
  • Refund Policy for Terminated Accounts:
    • No refunds will be given for memberships terminated due to violations.
  • Reapplying for Membership:
    • Suspended members may reapply for membership after 1 month.

Governing Law & Compliance

  • Legal Framework:
    • This Membership Policy is governed by international e-commerce regulations.
  • Acceptance of Terms:
    • By purchasing a membership, users agree to the terms of this Membership Policy by default upon payment.

Contact Information

  • For inquiries regarding this policy, contact:
    • 📧 info@tradecontainers.com
  • By subscribing to a membership, you acknowledge and accept the terms outlined in this Membership Policy.
  • Trade Containers OÜ reserves the right to update this policy at any time.

Contact Us

Alternatively, you can talk to us via our Live Chat at the bottom of the page. If you're experiencing difficulty placing an order, you can email us on info@tradecontainers.com and we'll try to resolve your issue as quickly as possible.


info@tradecontainers.com

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