Privacy Policy

Effective Date: 26.03.2025
Last Updated: 26.03.2025

Trade Containers OÜ ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform Trade Containers.

Information We Collect

We collect the following types of personal data from our users:

1. Personal Information: Name, email address, phone number, and physical address.
2. Payment Information: Credit card details, bank account information, and transaction history.
3. Business Information: Company name, tax ID, and relevant business registration details (for sellers).
4. User Activity Data: Logins, IP addresses, device information, and browsing behavior on our platform.
5. Messages & Communications: Any messages exchanged between buyers and sellers through our platform.

How We Use Your Information

We use the collected information for the following purposes:

1. To process payments and transactions securely.
2. To verify sellers and prevent fraud by ensuring all marketplace participants meet our requirements.
3. For analytics and service improvements, to understand user behavior and improve platform functionality.
4. For customer support and dispute resolution, to assist with transaction issues and user inquiries.

Data Storage & Security

All collected data is stored securely on cloud storage systems.
We implement strict security measures to prevent unauthorized access, loss, or theft of user data.
Payment transactions are encrypted and processed through secure third-party payment providers.

Data Retention Policy

We retain user data for 6-12 months after account deletion.
Some transaction-related data may be kept for longer periods if required for tax or legal compliance.

Cookies & Tracking

We use cookies and tracking technologies for website functionality and to enhance user experience.
We do not use cookies for advertising or marketing purposes.

User Rights & Data Access

Right to Access: Users can request a copy of their stored data under GDPR regulations.
Right to Deletion: Users can request permanent deletion of their data from our systems.

Legal Compliance & Data Protection Laws

General Data Protection Regulation (GDPR): for European users.
California Consumer Privacy Act (CCPA): for users in California.
Turkish Data Protection Laws: applicable to all users.

Data Breach Notification

In the event of a data breach: We will notify affected users and relevant authorities as required by law.

Contact Information

For any privacy-related concerns, contact us at:
Email: 📧 info@tradecontainers.com
By using our platform, you agree to the terms outlined in this Privacy Policy. We reserve the right to update this policy at any time.

Trade Containers